FAQs

Who are we?


Room, The Mindcare Space was established in 2019 by Rajul Jagdish with the aim to make mental health services accessible and affordable to the masses. Our focus is to normalize therapy, build a community where each member can act as a support system to the other, and empower themselves.




What is Room?


Room is a Counselling platform that helps people excel in their Personal & Professional life by dealing with day to day life stresses stemming from Relationships, Work Stress, Low Confidence, Anxiety, etc over 5 modes: •​Face to Face •​Chat •​Call •​Video Call •​Interactive Exercises Our trained psychologists listen, understand and help you overcome life’s challenges.




How does Room work?


It is very easy to get the process started with Room. You can get in touch via our social media platforms or through mail. From there on, you will be directed to fill out a form that covers the formalities in a quick questionnaire. Once done, your information will be directed to the right counselor for you, and you will be contacted by them. You can take things forward from there.




What are we working towards?


Room, The Mindcare Space, aims to create a community that upholds mental wellbeing and provides mental health services. It was brought to life, to normalize therapy and make it available to everybody in the society. Therapy should be easily accessible and affordable for all like any other health services, and this core value is upheld by Room and all its members. We are working towards reducing the stigma around counseling and mental illnesses and, trying to amplify its importance in our society.




Where is Room based?


Room is based in Ahmedabad, India. Yet, as we are a global platform you can reach out to our counselors online from any part of the globe.




Will my identity and information be kept confidential?


At Room, your confidentiality is absolutely safe. None of the information provided to a counselor will be shared with anyone inside or outside of Room. Our counselors are ethically trained and maintain the code of conduct for all sessions.




What can I talk to a counselor about?


You can discuss any challenge you face in living happily. It can be about relationships with others, a significant other, psychological issues, marriage, career goals, academics, social interactions, friends, parenting, self-esteem, confidence and more. We’re here to listen and help.




Where can I avail face to face sessions with Room counselors?


As of now, the counselors are available to take up face to face sessions only in the Ahmedabad centre. You can contact ______ for more details.




What is the difference between a psychologist and a psychiatrist?


A psychologist is a professional who can work with clients in therapy towards gaining a better understanding of the concern they are dealing with, their relationships, themselves and the world around them. A psychologist has a minimum qualification of a Master’s Degree in Counselling or Clinical Psychology. A psychiatrist, on the other hand, is a doctor who can prescribe medication for various mental health concerns. A psychiatrist understands what the client is going through by taking a history of the client’s concerns and on its basis decides whether medication is necessary and accordingly prescribes medication. A psychiatrist has the qualification of M.D. in Psychiatry. Generally, a psychiatrist and psychologist work together with clients for their mental well-being.




What is Therapy/Counseling?


Counselling is a process in which the client and counsellor enter a formal relationship to work towards creating a change in aspects of the client’s life, which the client wishes to work on. These aspects could be relationships, work life, family, self-image, personal growth etc. based on what the client wants to work with. Counselling is a safe, supportive and non-judgmental space. It allows the person to express their experiences, emotions, and thoughts that are otherwise difficult to share. It helps them to find ways to cope with and manage difficult situations.




Who is a Therapist or a Counselor?


A counsellor is a person who listens to and works with the client to achieve the goals that they mutually set in the process of counselling. These goals could include dealing with trauma, being more assertive at work, coping with mental illness and many others.




What can I expect from Counseling?


When a person goes for counselling, they can expect to be listened to without judgment. Counselling can help the client make sense of the world around them. It can help them process their feelings about the world and people around them, and to develop healthy coping mechanisms for the difficult experiences that they might have. Every person’s journey of counselling is unique and can take a different path.




How do I know if I need counselling?


There are no concerns that are too small or too big for counselling. Therapy is a safe space where you can be completely yourself; if you think this is something you may benefit from, counselling is for you! You may be considering counselling if: • Your difficulties are making it hard for you to function in your day to day life. • You’re facing issues in your relationships, at work, or with your family members . • You feel tired of being discriminated against because of your gender, caste, sexuality, disability, etc. • You feel an overwhelming and prolonged sense of sadness, helplessness or anxiety • You just need someone to talk to You may seek counselling for any or all of these reasons or none of them.




I’ve never been in therapy before. What can I expect?


Starting a session can be an uncomfortable process. It is difficult to sit with a stranger and talk about sensitive information about yourself. Thoughts like, ‘I don’t think this will help me’, ‘I don’t even know where to begin explaining’ and ‘I find it difficult to open up’ are completely normal before beginning therapy. However, your therapist is trained to handle all your hesitations and reservations. Many people seek therapy for a variety of reasons – going for counselling does not mean that there is something wrong with you. It’s a safe, confidential space for you to feel heard, understood and validated.




What all can Room help me with?


Room Therapists help in dealing with stress and anxiety faced in different domains of life including Relationships, Work, Stress, Depression, Parenting Challenges, Self Confidence and more.